A digital assistant the visitor talks to.
The same brain as your website assistant — only instead of typing, the visitor talks to. They ask out loud, the assistant answers by voice. Naturally, fluently, in real time, right in the widget on your site.
By voice, right on your website — not a phone call. Phone calls are handled by the separate Phone assistant.
It is not a phone line. It is not a voice IVR menu.
It is the voice mode of the assistant on your website.
The visitor taps the microphone right in the widget on your site, asks out loud and the assistant answers by voice. No dialling, no “press one”. It is the same digital assistant as in chat — the visitor just hears it.
Looking for an assistant that picks up the phone? Phone assistant →
What you can adjust on the voice assistant.
We do not build templates. We build the voice assistant individually around how your company and your website work — and how it should sound.
How it sounds
Voice character, pace, pauses and level of formality — from matter-of-fact to warm. So the assistant sounds like your brand, not like a machine.
Where and when it is offered
Microphone placement in the widget, a proactive invitation to talk and its timing — the visitor speaks only when they want to.
What it can do
Greeting, site navigation, qualifying enquiries, bookings, recommendations, carrying out an action — you define the scope.
What it knows
Your services, catalogue, price list, availability, FAQ and internal rules. The same knowledge base as the website assistant.
Connections
CRM, booking system, warehouse, calendar, helpdesk — it works with live data whether the visitor types or speaks.
Handover to a person
When and to whom to hand over — with the full conversation transcript. You set the rules around your team.
With every assistant you also get a free dashboard — conversation history, transcripts, statistics and the share of voice interactions.
The visitor asks out loud. The assistant answers by voice.
A real conversation on the website — by voice. The same data as in chat.
You don't have to choose. Typing and talking in one window.
Same brain, same knowledge, same actions — only how the visitor communicates changes. They type, or say it out loud. They can switch anytime, mid-conversation, with one tap.
Trained once, speaks two ways
Your products, pricing, rules and integrations are shared. Whether the visitor types or talks, the same assistant answers from the same data.
Chat and voice, switch anytime
The visitor picks what suits them — and switches mid-sentence. The most natural experience: type, or say it out loud.
Start with one, add the other
Launch just typing and add voice later — no new deployment. It's the same assistant, just a new mode.
And whichever combination you choose, you run it from one dashboard — history, stats and escalations in one place, free with every solution.
Looking for a mode where the visitor speaks instead of typing? See the Voice assistant →
Want the visitor to be able to type as well? See the Website assistant →
When voice beats typing.
Voice is not a gimmick. In plenty of situations it is simply a faster and more natural way to get something done.
Speaks even when the visitor’s hands are full
Cooking, fixing something, holding a child, packing an order. They ask out loud and get an answer — without reaching for a keyboard.
Safely even while driving
They say what they need and listen to the answer. No tapping on a phone in the car.
Faster than a small keyboard
On a phone, speaking beats tapping. And that is where most visitors come from today.
While working on something else
The visitor does not have to stop what they are doing. They speak and carry on at the same time.
For blind people, seniors and others
Anyone who struggles to type or to read small print can simply speak. A website open to a wider audience.
Saying it is easier than typing it
Plenty of people simply dislike typing. Voice lowers the barrier and starts a conversation that would otherwise never happen.
Why it does not sound like a machine.
ENIQ uses top-tier voice technology. The assistant does not read preset sentences — it speaks like a person answering in real time.
Natural pauses and breathing
It does not talk like a robot without stopping. It pauses where a person would.
Responds instantly
No waiting for a whole sentence. It answers as the conversation flows.
You can interrupt it
The visitor does not have to wait for it to finish. They jump in and the assistant adapts.
Varies emphasis and pace
It stresses what matters and slows down for calmer parts. It sounds like spoken language, not read-out text.
No menu, no beeping
Forget “press one”. This is a conversation, not a phone directory.
Czech that sounds like Czech
Correct pronunciation, natural intonation — including the names of your products and brands.
What the company stops dealing with.
Voice removes the friction that silent text fields never solved.
Tapping on a small keyboard
Visitors on mobile no longer have to type out a question letter by letter.
Leaving the site because of a barrier
Those who did not feel like typing used to leave. Now they just have to speak.
Being inaccessible to some people
Blind people, seniors and people with limited mobility get an equivalent path.
The brain is the same. Voice changes nothing about it.
The knowledge, the system connections and the escalation rules are shared with the Website assistant — we train them once. Voice is just another way of using them.
The same knowledge base
We train once on the reality of your company. With voice we additionally tune the pronunciation of names and the length of spoken answers. How it is trained →
The same connections
CRM, warehouse, bookings, calendar — exactly the same as with the website assistant. Voice changes nothing. Integrations →
The same rules + transcript
The handover rules are shared. On top of that: when handing over to a person, the full transcript goes with the call. When it hands over to a person →
What the assistant actually does — by voice.
Voice is not just for questions. The visitor speaks and things actually happen.
Finds and displays
“Show me red trainers” → the assistant searches the catalogue and displays the product card straight away.
Creates a booking
“Book me in for Thursday afternoon” → it checks availability and creates the slot in your system.
Escalates with context
“Connect me to a person” → it hands the conversation to your team along with the full transcript.
From “Hello” to a completed action.
One smooth voice conversation, from the first word to the result.
Taps the microphone
The visitor starts voice right in the widget and says what they came for.
The assistant answers by voice
It understands, checks live data and answers — and when needed, it also shows a card or a link.
Completes the action
A booking, an enquiry, a basket or a handover to a person. The conversation ends with a result, not a promise.
What the rollout looks like.
We build it, train it, deploy it. And if you already have a website assistant, voice is just an added mode.
We go through your site and data
What visitors deal with, how the assistant should sound and what it should do. We prepare the voice and the knowledge base.
A widget on your website
We add the voice mode to the widget on your website. Without touching your phone infrastructure.
Already have a website assistant?
Then we simply add voice to it — it is the same assistant, just a new mode. No new rollout from scratch.
What we measure from the first week.
All in one dashboard, free — including the metrics only voice provides.
How many conversations run by voice
You see how quickly visitors took to voice and where they use it most.
What voice actually resolved
Bookings, enquiries and actions completed purely by voice — a measurable result, not an impression.
Voice on mobile vs. desktop
Where voice makes the most sense — usually on the phone, where most people come from.
Before you ask.
Voice is an addition, not a replacement. The visitor can switch to typing at any time — it is one widget, two modes. In quiet they speak, in an open-plan office they type.
Yes, once in the browser — standard and safe. The visitor approves it with one click before they speak for the first time.
We train it on the pronunciation of your brands and terms. When it is not sure, it asks — just like a good person on the line.
Yes — and that is where it makes the most sense. Speaking is more comfortable than tapping on a small keyboard.
The same rules apply as with the Website assistant. Voice is processed to run the conversation, and you see everything in the dashboard.
The Phone assistant picks up the phone. The Voice assistant lives on your website — the visitor speaks to it in the widget, not over a phone line.
Thirty minutes to know whether the Voice assistant makes sense for you.
No slide deck. We go through your communication volume, typical customer situations and whether typing, voice or both make sense for you.
30 minutes. Online. No commitment.