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Interested in one of our solutions or want to discuss bespoke options? Leave us your contact details.

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Contact details

Write to us or call us

We're here for you. Reach out to our main email or directly to a specific team member.

Main email moucha@eniq.eu

Phone — Matěj Moucha +420 733 275 349

How it works

What happens after you send it?

No waiting a week for a reply. Here's exactly what happens after you write or call us.

We'll get back fast

We always get back to you as fast as possible — even outside business hours or on weekends. No weeks of waiting for a reply.

Free consultation

We'll arrange a short call (30 minutes) where we ask you a few questions about your customer communication.

A bespoke solution proposal

We'll prepare a concrete proposal — which assistant we'll deploy, how we'll train it on your operation and how quickly it will take over your customer communication.

ENIQ specializes in customer communication. We train digital assistants for your company — they know your services, hold your brand's tone and handle web, email, phone and social media naturally and in your brand's tone. We build every deployment bespoke to your operation — come with a challenge and we'll design the solution.

FAQs

We have the answers you're looking for

In this section you'll find clear answers to the most common questions — from how our solutions work in practice to the details of deployment.

We help companies speed up operations, reduce the team's routine work and improve communication with customers. We design digital assistants (email / phone) and digital website assistants — all connected to your existing systems. The goal is greater efficiency without losing control over the customer experience.

It makes sense especially when your team spends a significant part of its time on repetitive customer communication, handles manual admin, can't reply fast enough, or you want to scale the company further without adding headcount.

It doesn't have to — it always depends on how you set the solution up and what you expect from it. Our solutions take over routine, repetitive tasks. The human team can focus on more complex queries, building relationships and strategy. The technology is meant to free up capacity, not remove the personal touch.

A digital assistant communicates like an experienced team member. Based on predefined rules and connections to your systems, it can answer frequent questions, qualify enquiries, provide information about services and terms of cooperation, handle requests and pass more complex cases to the right person on the team.

The website assistant works as an intelligent advisor right on your website. It helps visitors find their way around your offering, recommends the right solution, answers questions and guides them to the right step — whether that's a purchase, an enquiry or a booking.

We connect the assistant to your existing systems — CRM, inventory, bookings or internal databases — so it works with live data. In practice this means processing requests, syncing data between systems, automatic notifications or regular performance reports. It all runs in the background as part of the solution.

Yes. We use our own framework and proven building blocks, but we always adapt every deployment to your company's specific processes. We don't install a universal template — we build the solution around how your operation actually works.

Deployment happens gradually. We start with analysis, define scenarios and then connect the solution to your systems. Your operation isn't interrupted and the impact on day-to-day running is minimal.

The price depends on the scope of the solution and the complexity of the integrations. We don't sell a universal package — we always first assess what brings real value, and only then prepare a proposal.

ENIQ becomes part of your operation.

Book a short call and take the first step toward having digital assistants take over your routine and work for you.

Book a free consultation